Call the office to schedule.
Call (775) 507-2000 to book. Online scheduling is not available. You can also use the secure contact form for a general message or callback request. A form does not reserve a time. The office must confirm your appointment.
If you reach the office outside business hours, you can send a general, non-medical message or ask for a callback, or call again during weekday hours.
What to expect when you call.
The initial consultation is free and may take place in person or by phone. Dr. Gates and his staff review your health history, answer questions, and explain what may come next.
The consultation is separate from the full case workup and does not include an examination, diagnosis, or care plan. Staff can explain how to schedule each visit.
- Whether a free consultation is currently available, and whether it happens in person or by phone.
- How soon an opening might be available and how long a first visit usually takes.
- What records or medication lists to bring to a first visit.
- Directions and parking questions for the Kietzke Lane office.
Hours and location.
The office is open Monday through Friday, 8:00 AM to 5:00 PM. If you need a time outside those hours, call to ask about weekend availability.
Gates Brain Health is at 5420 Kietzke Ln, Suite 209, Reno, NV 89511. You can pull up the address in Google Maps for turn-by-turn directions, or call the office if you have trouble finding the suite.
Keep medical details for the phone call or the visit.
Do not put symptoms, diagnoses, medicine lists, records, or insurance details in the secure contact form or email. Use the form only for general, non-medical questions. Share health information by phone or in person.
If you have a medical emergency, such as sudden weakness, trouble speaking, or a sudden severe headache, call 911 or go to the nearest emergency room. Do not wait for an office call.