Call the office to get started.
Reach the practice at (775) 507-2000, Monday through Friday, 8:00 AM to 5:00 PM. Call to ask about weekend availability.
There is no online intake or scheduler. Call the office or use the secure contact form for a general, non-medical message or callback request.
The initial consultation is free.
The consultation may take place in person or by phone. Dr. Gates and his staff review your health history, answer questions, and explain what may come next.
The consultation is separate from the full case workup and does not include an examination, diagnosis, or care plan.
The practice focuses on complex, chronic neurological concerns.
Gates Brain Health is a functional neurology practice in Reno led by Dr. Randall Gates, D.C., DACNB. He is a board-certified chiropractic neurologist.
If you are not sure whether the practice fits your needs, ask on the call.
Useful questions for that first call.
Write down your questions before you call. Ask the office to confirm what to bring and what the first visit may include.
- Whether your concern is something the practice evaluates.
- Current availability and what a first visit involves.
- Which records, imaging reports, and medication lists are worth gathering.
- Cost and payment questions.
- Directions, parking, and anything else about getting to the office.
Keep health details off email and web channels.
Do not send symptoms, diagnoses, medicine lists, records, or insurance member IDs by email or through the website. Share those details by phone or in person.
Where the office is.
The office is at 5420 Kietzke Ln, Suite 209, Reno, NV 89511. Searching that address in Google Maps gives turn-by-turn directions.
In a medical emergency, call 911 or go to the nearest emergency room. Do not wait for an office reply.