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Contact · Reno, Nevada

Call (775) 507-2000 to reach the office.

Call Gates Brain Health at (775) 507-2000. Use the secure contact form only for a general, non-medical message or callback request. The office is at 5420 Kietzke Ln, Suite 209, Reno, NV 89511. Staff answer calls Monday through Friday, 8:00 AM to 5:00 PM.

Get in touch

Call the office to get started

A phone call is the best way to ask about appointments, availability, and whether the practice is a fit for your situation. Staff can answer operational questions before you share anything personal.

Hours
Monday–Friday, 8:00 AM–5:00 PM
Office
5420 Kietzke Ln, Suite 209, Reno, NV 89511
For a medical emergency, call 911 or seek immediate emergency care.Please don't send medical details through ordinary email or the secure contact form. Read the website privacy statement.

Secure contact

Send a message. Or ask us to call.

Send a general, non-medical message or leave your number for a return call. This form does not schedule or confirm an appointment.

Your requestOffice follow-up

Secure contact form

Send a secure contact request.

The secure Paubox form opens in a new tab so every field stays easy to reach on any device.

Open secure contact form

Do not send symptoms, diagnoses, medicines, records, insurance information, or other medical details. Read the website privacy statement.

Call with questions or to schedule.

Call (775) 507-2000 for appointment questions, scheduling, and anything you want to ask before a first visit. Online appointment scheduling is not available. You can call or use the secure contact form for a general message or callback request.

If you call outside business hours, send a general, non-medical message or ask for a callback, or try again Monday through Friday between 8:00 AM and 5:00 PM.

Where we are and when we're open.

The office is in Reno on Kietzke Lane, with regular hours on weekdays.

If a weekday visit is hard to arrange, call and ask about weekend availability.

  • Phone: (775) 507-2000
  • Fax: (775) 470-5988
  • Address: 5420 Kietzke Ln, Suite 209, Reno, NV 89511
  • Hours: Monday through Friday, 8:00 AM to 5:00 PM

Finding the office.

The office sits just off I-580, near the corner of Kietzke Lane and Neil Road. Entering the street address in your preferred map app will take you to the building.

If you have trouble finding Suite 209 once you arrive, call the office and someone can point you the rest of the way.

Keep medical details out of email and web messages.

The secure contact form asks for a name, phone number, an optional email address, an optional general message, a preferred callback time, and agreement to its limits. Do not use it or ordinary email to send symptoms, diagnoses, medicine lists, records, or insurance IDs. Share health information by phone or in person.

The office is not an emergency service. If you have a medical emergency, such as sudden weakness, trouble speaking, or a sudden severe headache, call 911 or go to the nearest emergency room.

Questions

Common questions

Can I book an appointment on this website?

No. Online appointment scheduling is not available. Call (775) 507-2000 or use the secure contact form for a general message or callback request. A form submission does not reserve an appointment.

Is the office open on weekends?

Regular hours are Monday through Friday, 8:00 AM to 5:00 PM. If you need a weekend time, call and ask about availability.

Can I send my records or describe my symptoms ahead of a visit?

Please don't put health details in the secure contact form or an ordinary email. Call the office and ask how to share records or medical history through an appropriate channel.

Sources

Primary references used on this page

  1. Gates Brain Health public website: Contact Your Reno Brain Health OfficeAccessed 2026-07-15.

Next step

Ask whether this practice fits your needs.

Call the office to ask how the free consultation works and what happens next. Keep health details for the phone call or your visit.

See appointment informationLearn about the Reno office